The telecommunications industry is undergoing a period of profound change, affecting both operators and equipment companies.
Operators must continually invest to absorb the explosion in data traffic and the difficulties to straighten a falling ARPU level, while the “Gafa” (Google, Apple, Facebook, Amazon) are getting richer and continue to rise. They now dominate the global digital market and are the largest bandwidth users in the world. Telecom service tends to be entirely paperless, and future solutions composed exclusively of data.
To ensure their sustainability, in addition to offering value-added services to boost the ARPU, telcos will have to reinvent their business and increase their efforts to stay connected to their users.
Many industry actors are rethinking their strategic market positioning.
Similarly, the organization and innovation strategies of actors are shifting.