Vital issues for telecom and service providers

By 2020, the number of connected objects is predicted to reach twenty billion. Business sectors are in full transformation: health, retail, transport, manufacturing … The stakes for telecom and service providers are high. To meet this challenge, the development of new networks (5G, Lora, and Sigfox), connectivity services, and management platforms for these objects must be part of the strategy of any player in this new value chain. Valuation models must also be massively revised, with ARPU sharply down for an exponentially increasing volume of devices.

In the face of nascent companies specializing in IoT services, incumbent operators need to review their strategy not only to provide connectivity, but to offer a high added-value IoT management platform, closer to final customers. Many companies have launched projects or started thinking about which strategy to adopt to gain competitive advantages and increase their revenue.

There are multiple impacts, from network, IT, business and organizational points of view. Open Source communities and collaborative networks are also growing, bringing even more complexity to this new market.

Our dual technical expertise on BSS and OSS systems as well as on network knowledge will allow us to clarify the issues of IoT, and give you the support you need to build your strategy to be present in this booming market of the future. IoT is an additional technology available for companies’ digital transformation.
Whether you are a service provider or end-user service provider, you must think strategically about IoT.

The strategic approach remains the same:
– Identify Use Cases: which objects, which usages?
– Evaluate future revenues and costs
– Associate a valued customer experience
– Perform the technological implementation: Which platform, which network of collection, which security?

Whatever your field of activity is, in a few workshops, TnBS consultants will use their proven method to help you identify the Use Cases that are the most relevant to implement.
The scoring of use cases takes into account the organization, expectations of the various business lines, technical feasibility, expected customer experience, regulatory conditions, and impacts on the current processes.
Preceded by a Proof of Concept on a very limited number of Use cases, an 18-month roadmap will guarantee the success of your IoT strategy.

The Internet of Things is also a way to stimulate the development of a company by creating new offers and developing a better knowledge of customers. It is also a great generator of information to collect, analyze, store and return in multiple formats, and to aggregate or not, with the highest degree of confidentiality and security

The success of your projects will depend on your ability to transform your IT infrastructures and processes to integrate these new technologies.
Whether you decide to outsource, build your own IoT platform or use one of the many IoT XaaS platforms, you’ll need to identify the key players in the IoT value chain, and understand their positioning, benefits and disadvantages.

TnBS has developed its own analysis and selection tools and can help you in the complex process of choosing the tools best suited to your needs